Accounts

Signing in and account access

Customers and providers use customer sign-in; admins use the separate admin sign-in option.

Use customer sign-in for regular customers and service providers. Provider capability is attached to the customer account, so the same account can hold bookings, messages, support tickets, receipts, reviews, saved services, follows, and provider workspace access when approved.

Admin users must use the separate admin sign-in route and are kept in a separate admin table for security. If you cannot access your account, open a support ticket with the email address you believe is attached to the account and avoid sharing passwords or payment details.
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